Topic 2: The Big Picture

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What Can Go Wrong When Guidance Is Unclear?


man running

Several common problems occur when guidance is incomplete or unclear. They include:

  • Each group ends up “reinventing the wheel,” although there could be expertise that is transferable from mission to mission.
  • Staff approach and respond to situations in an ad hoc manner, which leads to inconsistency within and among missions and undermines headquarters’ ability to coordinate efforts.
  • Misinterpretation can lead to loss in efficiency, effectiveness, or worse.