HomeModule 1: Roles and Responsibilities of HRM in Peacekeeping Operations Topic 1: Where Do I Fit In?

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STORYLINE: You're the new HR person in the mission. It's your first week, and someone comes in with a problem; you have no idea what to do.  How do you begin to figure out how to handle the situation, never mind whether you should handle it?

ACTION: Staff person (A) comes into new HR person’s (B) office with a grievance. B says s/he’ll look into it but after A leaves office is at a loss on how to proceed. B calls more experienced person on phone (C) for help.

AUDIO: “In person” dialog between staff person (A) and new HR person (B).  Then, “phone” dialog between B and experienced person (C).