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Adobe (formerly Macromedia) page top
Developing ASP.NET Applications with Dreamweaver MX, editor, 2002
Macromedia Education Style Supplement, writer, 2001
Building J2EE Applications, editor, 2001
Developing High-Performance Cold Fusion Applications, editor, 1999
Web Developer Essentials for Cold Fusion, course developer, 1997
Fast Track to Cold Fusion, course developer, 1997
Applied Knowledge Group page top
AERS training modules for Federal Aviation Administration, developer, 2003

Blackboard (formerly WebCT)

page top
Best Practices Guide for e-Pack Creators, writer, 2002
WebCT e-Pack Categorization, developer and analyst, 2002
BroadVision page top
XML Adapter Guide, writer, 2000
Brookline Education Foundation page top
Web site, designer, 2001–2008
Cengage Learning (formerly Thomson Wadsworth) page top
Competitive Analysis Feature Grid, analyst, 2002
eCornell page top
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Strategic Planning for Healthcare Management, Parts 1 and 2, instructional designer, 2008-2009

Transformational Excellence, instructional designer, 2008

Conducting Negotiations, instructional designer, 2008

Preparing to Negotiate, instructional designer, 2007–2008

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United Nations Development Programme online training courses, instructional designer, 2006–2007

Management Essentials, assessment developer, 2005
EMC (formerly Documentum/eRoom) page top
Working with the e-Room APIs, course developer, 1999
Federal Aviation Administration page top
ADAPT online training course, designer, 2008–2009
AERS training modules, developer, 2003
GBS Permessa (formerly DYS Analytics) page top
Email CONTROL! Enforcer for IBM Lotus Domino Administrator’s Guide, writer, 2006
Email CONTROL! Desktop Edition, Email Investigator for Lotus Domino Installation Guide, Email Investigator for Microsoft Exchange Installation Guide, and Replication Investigator for Lotus Domino Installation Guide, writer and help developer, 2004
DYS CONTROL! Email Investigator and DYS CONTROL! Groups, help developer, 2004
DYS CONTROL! Email Investigator Training, instructional designer and developer, 2003
Collaboration CONTROL! User’s Guide, editor, 2003

Harvard Medical School

page top
Center for Animal Resources and Comparative Medicine Web site, designer, 2001-2002
Houghton Mifflin Harcourt page top
• Online Eduspace materials to accompany college-level education textbooks, developer, 2004
IBM (formerly Lotus Development and NetGenesis) page top
NetGenesis Administration, course developer, 1998–2001
Installing NetGenesis, course developer, 2000–2001
Extending NetGenesis, course developer, 1999
SmartSuite 4.0, 96, and 97 online help, release notes, and demos, developer, 1996
SmartSuite 96 for Windows 95 ScreenCam movies, developer 1995
The Fundamentals of Notes/FX Using SmartSuite for Windows, writer, 1995
Basic Notes Concepts and Notes Technical User, v.2 and v.3, editor, 1992–1993
Application Development I and II, v.2 and v.3, 1992, editor, 1993
Systems Administration I and II, v.2 and v.3, 1992, editor, 1993
Lotus 1-2-3, Release 3.1 Intermediate Skills, technical editor, 1991
Illumina Interactive page top
bullet Conceptual outline, high-level design document, and initial storyboards for Customer Center On-Boarding online course, writer, 2014
Jobs for the Future page top
bullet Developed a proposal and outlined a design for converting an in-person “Counseling to Careers” training to a blended version, 2010
K12 Handhelds page top
101 Great Educational Uses for Your Handheld Computer, proofreader, 2003
Kronos page top

The Writer’s Tune-Up, workshop developer, 2006

Workforce HR: Managing the Employee Lifecycle, editor, 2006

Workforce Accruals, editor, 2006

Configuring & Managing Pay Rules, editor, 2006

Managing the Employee Lifecycle, editor, 2006

Managing Timecards and Schedules, editor, 2005
Managing Timecards and Preparing for Payroll, editor, 2005
Workforce HR: Administering the Application, editor, 2005
McGraw-Hill page top
Lotus Notes and Domino 4.5 Answers: Certified Tech Support, 2nd ed., author, 1997
Lotus Notes Answers: Certified Tech Support, author, 1994
Excel for Windows Answers: Certified Tech Support, editor, 1994
Word for Windows Answers: Certified Tech Support, editor 1994
LAN Times E-Mail Resource Guide, editor, 1994
Microsoft Press page top
Microsoft Word 6.0: Step by Step, editor, 1994
Excel Visual Basic for Applications: Step by Step (Version 5 for Macintosh), editor, 1994
Running Microsoft Excel 5, editor, 1993
Microsoft Profit, editor, 1993
Running Microsoft Works 3 for the PC, editor, 1992
NASDAQ (formerly Shareholder.com) page top
Shareholder Direct Client Handbook, writer, 1997
Leveling the Investor's Playing Field, writer, 1997
National Geographic Learning/Cengage page top
MyELT training videos, scriptwriter/editor, 2014
NetCentric page top
Internet Fax Sales Training, course developer, 1998
NetCentric HubServer, course developer, 1997
NetCentric POPWare, course developer, 1997

New York University

page top
Theory and Practice of Terminology, writer, 2002–2003
Insurance Translation, writer, 2002
Fundamentals of E-Commerce, course developer, 2001
The Next Step Counseling and Training page top
Web site, designer, 2002
Novartis page top
NIBR Simulation Facilitator's Guide, writer, 2011-2012

Pearson

page top

Higher education help systems, architect and senior editor, 2012–2014

MyTest Instructor Quick Start Guide, writer, 2012

FAQs for working with MyTest Word documents, writer, 2010

Pegasus Recommendations whitepaper, analyst, 2009
MyMathLab and MathXL help systems, writer, 2004–2008
Managing Sections in MyMathLab, writer, 2004–2008
Online training videos for Mastering products, script writer and producer, 2006–2007

MyMathLab and MathXL help systems, writer, 2004–2007

Managing Sections in MyMathLab for Blackboard, writer, 2005

PH GradeAssist Instructor Guide, writer, 2002, 2005

MyMathLab Instructor’s Guide and MyMathLab Student’s Guide, writer, 2001–2004

Managing Sections in MathXL, writer, 2004

Managing Sections in MyMathLab for CourseCompass, writer, 2004

Measurement System Analysis, Six Sigma training, instructional designer and writer, 2002–2003
MathPro 5 Instructor Guide, writer, 2003
MyMathLab Instructor's Guide and MyMathLab Student's Guide, writer, 2001–2002
MyMathLab Instructor's Guide and MyMathLab Student's Guide, writer, 2001–2002
CourseCompass Instructor and Student online help, developer, 2000–2002
PH GradeAssist Instructor Guide, writer, 2002
CourseCompass textbook edition insert, writer, 2001
CourseCompass textbook edition insert, writer, 2001
CourseCompass online demonstrations, content developer, 2001
Teaching with Daedalus Online, writer, 2000
Pegasystems page top

Deployment Planning Guide 1.0,editor, 2006

Upgrade Guide 5.1 to 5.2,editor, 2006

Authentication in PegaRULES Process Commander 5.1, editor, 2006
Administration and Security, editor, 2006
PegaRULES Process Commander 5.1 help files, editor, 2006
Polaroid page top
Prediction 2000 User Manual, writer, 2000
Public Responsibility in Medicine & Research (PRIM&R) page top
PRIM&R web site, reviewer and editor, 2014
Readak page top
Study Strategies, expert reviewer, 2014
Sybase page top
Building Applications Using Java and Enterprise Application Server, editor, 1999
Technical Support Education presentations, weekly editor, 1999
Fast Track to Warehouse Studio, course developer, 1998–1999
Sybase Learning Connection: Next Generation Learning presentation and white paper, writer, 1998
Fast Track to Web Site Design, course developer, 1998
Building Applications Using the PowerBuilder Foundation Classes, editor, 1998
Mobile Computing with SQL Anywhere, editor, 1997
Fast Track to PowerBuilder, editor, 1996–1998
Building Object-Oriented Applications with PowerBuilder, editor, 1995–1996, 1998
Two Rivers Ceramic Studio & Lloyd's Ceramics page top
Web site, information architect, 2006
United Nations page top

Taking Control of Your Career online workbook for the Office of Human Resources Management (OHRM), developer, 2014

Developed ePerformance Guide and ePerformance Quick Reference for the Office of Human Resources Management (OHRM), writer, 2012

Foundations of Human Resources Management in Peacekeeping Operations, instructional designer and content developer, 2009–2011

Entitlements and Benefits in Peacekeeping Operations, instructional designer and content developer, 2009–2011

Staffing in Peacekeeping Operations, instructional designer and content developer, 2009–2011
Writing Effective Guidance, instructional designer and content developer, 2009

Foundations of Human Resource Management in UNDP, instructional designer, 2006–2007

Learning & Development, instructional designer, 2007

Job Classification, instructional designer, 2007
Xchange, Inc. page top
Xchange web site, developer, 2001
Product data sheets, writer, 2001
Youth Tech Entrepreneurs page top
YTE Curriculum Training Guide and slides, writer, 2003
YTE Teacher Training Participant Guide, Instructor Guide, and slides, writer, 2003
Web Ventures curriculum, instructional designer and writer, 2002–2003
Computer Ventures curriculum, instructional designer and writer, 2002–2003
     
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